Your Trust, Our Priority
Explore how JynAI ensures security, compliance, and transparency in everything we do.
Introduction
Learn about our commitment to trust, security, and compliance, and how we uphold these principles in our services.
Our Security Practices
Infrastructure Security
Secure cloud hosting, firewalls, and more.
Data Encryption
Encryption in transit and at rest to protect your data.
Access Control
Access to customer data only for the people who need it, with logs of each access.
Incident Response
Comprehensive plans to handle any incidents swiftly.
Your Privacy Matters
We prioritize data privacy and comply with regulations like GDPR and CCPA.
Responsible AI
Our AI principles focus on fairness, transparency, and ethical usage.
General Data Protection Regulation (GDPR)
JynAI supports GDPR compliance for our customers and partners. We monitor industry best practices, and we update our policies and commitments for GDPR.
Residents of the European Union (EU) have rights related to the use of their data. JynAI applies these rights to all customers.
EU residents’ rights include:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete. If you have a Works account, you can make some of these corrections directly in your account settings.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
UK residents’ rights include:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
For more information, see the JynAI Privacy Policy.
Programs
JynAI has developed and implemented comprehensive privacy and information security programs for:
- Compliance with relevant privacy legislation and regulatory standards pertinent to our business services
- Fulfillment of customer and stakeholder expectations, along with contractual obligations
- Deployment, upkeep, surveillance, and progressive enhancement of our security and data protection measures
- Use of best practices in protection, privacy, security and compliance in all programs and their protocols
Data Protection and Privacy
JynAI maintains a robust privacy and data protection governance framework designed to oversee privacy compliance and mitigate data protection risks effectively. This framework is anchored by a comprehensive policy that delineates the overarching structure of our privacy program, pinpointing critical control domains, methodologies, and organizational tactics for ensuring data protection and adherence to privacy mandates. Additionally, the framework encompasses precise policies and procedural guidelines aimed at conforming to specific requirements of prevailing privacy legislations.
The foundational elements of JynAI’s Privacy Program include:
- Unwavering support and dedication from executive leadership
- Designation of specialized privacy and security staff
- A solid foundation of policies, procedures, standards, and guidelines
- Extensive privacy and security training and awareness initiatives
- Integration of Privacy by Design principles
- Implementation of security measures for safeguarding sensitive and confidential data
- Efficient management of privacy incidents
- Prompt data breach notification procedures
- Thorough handling of privacy inquiries and investigations
- Ongoing updates and enhancements to the Privacy Program
Information Security
JynAI’s Information Security Program is designed to establish, enforce, and oversee the comprehensive security measures encompassing policies, procedures, standards, guidelines, and controls tailored to protect all sensitive personal and confidential information in our care. This initiative aligns with the requirements of pertinent legal and regulatory frameworks, as well as our contractual obligations.
Key pillars of JynAI’s Information Security Program include:
- Strong support and commitment at the executive level
- Designation of specialized security personnel
- Comprehensive security policies, procedures, standards, and guidelines
- Ongoing information security training and awareness initiatives
- Rigorous risk assessments for critical systems
- Prompt identification and response to security incidents
- Mechanisms for secure incident reporting by the workforce
- Proactive information security breach notifications
- Robust security processes and controls for safeguarding sensitive and confidential data
- Continuous updates and maintenance of the Information Security Program
The framework of our program draws on best practices from industry-leading standards and frameworks, including the National Institute of Standards and Technology (NIST), relevant SOC 2 criteria, and the International Organization for Standardization (ISO).
Frequently Asked Questions
We have a robust incident response plan to ensure swift action and resolution.
Your data is encrypted and stored securely in compliance with global standards.
We focus on bias mitigation, transparency, and fairness in our AI systems.
Yes, we adhere to global privacy regulations like GDPR and CCPA.
Yes, you can request data deletion by contacting our support team.
We provide clear information on data usage and maintain an open communication policy with our users.
Have Questions?
Contact our team for more details or to request specific documentation.